FAQ

Browse our collection, select your preferred books, add them to your cart, and proceed to checkout. Enter your delivery details, select an available payment method, and confirm your order.

Use the search bar on our website to search by book title, author, subject, or other available details.

Product availability is displayed on the product page. If a book is out of stock, you may be unable to add it to your cart or complete the purchase.

Yes! You can add multiple books to your cart and place a single order, subject to availability.

Please contact our customer support team as soon as possible. Changes or cancellations depend on the order's processing and dispatch status.

We offer the payment methods displayed at checkout, which may include online payments through supported payment gateways and Cash on Delivery (COD), where available.

COD may be available for eligible orders and delivery locations. You can check its availability during checkout.

Please contact our support team with your order details and payment reference, if available. We will help verify the transaction.

Payments are processed through the payment service providers available on our website. Please never share your banking password, card PIN, or OTP with anyone claiming to be our support representative.

We deliver to serviceable locations in India. Available delivery options depend on your shipping address and courier service coverage.

International shipping availability depends on the destination and the shipping options enabled on our website. Please check checkout availability or contact our team before placing an international order.

Delivery timelines depend on your location, product availability, and courier service. Any estimated delivery timeline shown at checkout or communicated by our team should be used as a guide.

If tracking is available for your shipment, you will receive tracking information through the communication channel provided with your order.

Please contact our customer support team with your order number. We will help you check the available shipment information.

Please contact us immediately. Address changes may be possible before dispatch but cannot be guaranteed once the order has been shipped.

Returns are subject to our Return and Refund Policy and the eligibility conditions specified there.

Please contact our support team promptly with your order number and clear photographs of the damaged or incorrect item and its packaging, where applicable. We will review the issue and advise you on the next steps.

Once a refund is approved, the time required for the amount to appear in your account depends on the payment method and payment provider. Our team can share the applicable refund status.

Please review our Return and Refund Policy and contact our support team. Eligibility depends on the condition of the book and the applicable return terms.

Refunds of shipping charges depend on the circumstances of the order, our published policy, and applicable law.

Book bundles are collections of selected books offered together. You can explore the available bundles on our website for details about their contents and prices.

We may offer discounts, special prices, or promotional deals from time to time. Check our website for current offers and their applicable terms.

Individual book availability depends on our catalogue. Please check the relevant product pages to see whether the books are available separately.

You can contact us using the official email address or phone number listed on our website’s Contact Us page.

Yes! Contact our support team with the book title, author, subject, or other identifying details. We will help you check availability.

Subscribe to our updates, where available, or follow our official communication channels for information about new arrivals, promotions, and other announcements.

We use your information to process orders, arrange delivery, provide customer support, and improve our services, as explained in our Privacy Policy.

You can find our Privacy Policy, Terms and Conditions, Shipping Policy, and Return and Refund Policy through the relevant links on our website.

Still have questions?

We’re happy to help! Please visit our Contact Us page and reach out to the Unistar Books support team. We will do our best to assist you.