At Unistar Books, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase books, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
01Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Personal Information: Name, email address, phone number, billing address, and shipping address.
- Order Information: Books purchased, order details, transaction references, payment status, and order history.
- Payment Information: Payments are processed through third-party payment service providers. We do not store complete debit or credit card details on our servers unless explicitly stated.
- Technical Information: IP address, browser type, device information, and website usage data.
- Communication Information: Messages, enquiries, feedback, and information shared with our customer support team.
02How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Confirm purchases and send order updates.
- Respond to enquiries and provide customer support.
- Process payments, refunds, cancellations, and returns.
- Improve our website, products, and shopping experience.
- Send promotional offers, updates, and marketing communications where permitted.
- Detect fraud, prevent unauthorized transactions, and maintain website security.
- Comply with applicable legal and regulatory requirements.
03Sharing of Information
We do not sell your personal information to third parties